For a community pharmacy to operate, it must be managed by a pharmacist in Part A of the register who is named the Designated Manager (DM) by the owner of the pharmacy. While the College holds all its registrants accountable for their practice, the DM bears the same liability as the owner and corporate directors for complying with the requirements set out in the Drug and Pharmacies Regulation Act and its regulations which govern the accreditation and operation of the pharmacy.
To accept the role of the DM, the pharmacist must acknowledge the additional responsibilities, accountabilities and obligations set out in College standards, policies and guidelines.
Pharmacy Connection asked College practice consultants to share more insight into the role of the DM.
Role of College Practice Consultants
College practice consultants guide registrants to the practice tools, standards, policies, guidelines, legislation, and other resources available on the College’s website to help them in their professional practice. Registrants use these resources, in combination with their skills, knowledge and judgement, to help determine the appropriate course of action.
Responsibilities of Designated Managers
What are the minimum number of hours that the Designated Manager (DM) needs to work at the pharmacy? Is there a limit on how long a DM can be away from the pharmacy, such as on vacation or leave?
What happens when a pharmacy does not have a Designated Manager (DM)? Could a pharmacist take on this role at more than one community pharmacy?
What are some of the key responsibilities that a Designated Manager (DM) has over and above that of a staff pharmacist or pharmacy technician?
TIP: Access the Designated Manager Practice Tool for relevant standards, policies, articles and the College’s Designated Manager (DM) e-Learning module which provides an overview of the key responsibilities of a DM.