Many of the complaints the College receives each year are focused on communication between pharmacy professionals and patients. When patients feel judged, disrespected or excluded during their encounters with pharmacists…
Christine Bucago, RN, MN, CPMHN(C) 1,2 Hermia Cheung, RPh, BScPhm, MSc1 Maria Zhang, RPh, BScPhm, PharmD, MSc1,3 1Centre for Addiction and Mental Health 2Lawrence S. Bloomberg Faculty of Nursing 3Leslie…